Kenneth R Cohen Kenneth R. Cohen, M.D.

Psychiatry Practice in New York City and Sharon, Connecticut
general psychiatry • psychopharmacology
psychotherapy • psychoanalysis • psycho-oncology
consultation-liaison psychiatry • psychiatric home visits
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275 Central Park West Suite 1D New York, New York 10024
tel: 212-580-3433 | fax: 844-471-4762 | mail@kennethrcohenmd.com

Cancellations and Missed Sessions


If you need to cancel or reschedule an appointment for medication management (30 minutes), 72 hours advance notice is required. If you cancel or reschedule within 72 hours of your scheduled appointment, or you miss an appointment, and I am unable to fill the time slot, I charge the full fee for the session, irrespective of the circumstance causing the absence. Exceptions are made in the case of serious medical illness or family emergencies, at my discretion.

Patients in weekly psychotherapy(45 minutes) should consider their appointment times as fixed and a necessary aspect of the continuity of their treatment. These times have been reserved especially for the patient, and specifically withheld from others. Therefore, canceling or missing a regularly scheduled appointment carries the responsibility of the full fee for the session, unless the time can be filled by another patient. While I am unable to guarantee, the possibility of rescheduling within the same calendar week may avoid the charge for a missed session, if my schedule is able to accommodate the change. If a convenient time to reschedule within the same calendar week cannot be found, I may consider conducting the session via FaceTime or telephone, at my discretion(please note that these sessions are often not eligible for insurance reimbursement). Again, exceptions are made in the case of serious illness or family emergencies, at my discretion.

It is a common phenomenon in psychiatric treatment, especially in psychotherapy, that patients may miss sessions due to unconscious ambivalence. Human and technological error can interfere with your intention to keep an appointment. Lastly, environmental circumstances can interfere. I ask your understanding that I employ to a simple, clear set of guidelines regarding your accountability toward reserved times and thank you in advance for your cooperation.

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22 Upper Main Street PO Box 634 Sharon, Connecticut 06069
Tel: 860-364-5065 | Fax: 844-471-4762 | mail@kennethrcohenmd.com
 
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